Northwoods is committed to protecting your privacy. To make your shopping experience more convenient, we gather information from you. We maintain the privacy of your information using security technologies and adhere to policies that prevent unauthorized use of your personal information.
What information does Northwoods collect and how is it used?
We collect information you explicitly provide us during your web site visit in order to provide you with offers and information. We may also use the information we collect from you online to contact you via telephone, e-mail or other means regarding offers of products and services that may be of interest to you.
In addition, in order to fulfill your order, we need to know your name, email address, mailing address, credit card number, and expiration date. In order to activate or validate the software license for a particular computer, we may also need to collect the target computer's name and the user login name.
In addition to the information we collect directly from you, we also monitor and track usage of our web site, viewing and traffic patterns, customer behavior, and other similar information. We compile this information into a statistical aggregate. We use this aggregate information as well as all of your personal information for internal business and administrative purposes including to improve our web site, our product and service offerings, our operations, and our customer service.
Does Northwoods disclose the information it collects to outside parties?
Northwoods does not provide nonpublic information about you to any other companies to market their products and services unless you authorize us to do so. Even when you do so, these other companies are not allowed to use this information for purposes beyond your specific authorization.
Northwoods does not provide your credit card information to any third party, except as is necessary to process your order. Northwoods automatically encrypts your order information in transit from your computer to our order server using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
In some situations, however, we are required to or we may provide all the information we gather about you to third parties without your consent, as permitted by law, such as:
- to respond to judicial process, regulatory authorities or law enforcement agencies;
- in connection with a proposed or actual sale, merger, or transfer of all or a portion of a business;
- to protect against fraud, money laundering and other risks.
In addition, we may provide all the information (except credit card information) we gather about you to our service providers with whom we have an ongoing contractual relationship. These may include statement, billing, and companies that help us perform marketing services (including the marketing of Northwoods products and services and the products and services of non-Northwoods companies), as well as our accountants and attorneys.
We may provide aggregate information about site usage and traffic patterns, stripped of any individual identification, to third parties to comply with various reporting obligations and for business or marketing purposes.
How does Northwoods protect customer information?
When you place orders, we offer the use of a secure server that encrypts all your personal information before it is sent to us to prevent unauthorized access to your information. We also offer the option of placing a credit card order over the phone.
Northwoods may store the information collected during your visit in an electronic database or other storage system. Northwoods uses security measures to protect against the loss, misuse and alteration of any stored data.
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