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PRODUCT SUPPORT REQUEST


First check our answers for Frequent Issues:

FAQ 1: What version do I need? - Avoid errors, first check to ensure you have the correct version

FAQ 2: I need to re-install an add-on.  How do find my order info so I can re-install?

FAQ 3: What if I get a "kit is expired" error after installing an ACT6 add-on?

FAQ 4: Answers to some common questions...
 
FAQ 5: I'm having trouble with Mail Merge

FAQ 6: I'm having trouble with WebProspect 

FAQ 7: I'm having trouble with Sales Automation Manager 


If you don't find the answer in a FAQ above, fill out a problem report below:

Our Product Name:
Exact Product Version Number: Important! Please locate our product version number on the Support
tab or the main window of your application.  (Example: 13.0.4235)
Licensed?: Trial Activated
Running on Windows Version:
(e.g. XP, Windows 7, 64bit?) 
ACT! Version:
ACT! Classic (5 / 6 or 2000)
ACT! 2005 (version 7)
ACT! 2006 (version 8)
ACT! 2007 (version 9)
ACT! 2008 (version 10)
ACT! 2009 (version 11)
ACT! 2010 (version 12)
ACT! 2011 (version 13)
 
Exact ACT!
Version Number

Important! Please use ACT! Help About to enter the exact ACT! version number below (example:13.1.111).
  

Email:
Name:
Company:
Phone:
Issue: Please also mention any recent changes...
Did you install an update to ACT!? change ISP's? move to a new
computer or operating system? Install an update?
 
 

Just push this button once, it will take a few seconds


 
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